Namaha Crystals (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when you use our website and services.
1. Information We Collect
When you visit or make a purchase on namahacrystals.com, we may collect the following personal information:
Full name
Phone number
Email address
Billing and shipping address
Purchase history
IP address and device/browser details (via analytics tools)
We do not collect sensitive personal data such as date of birth, gender, or financial documents.
2. How We Use Your Information
Your personal data is used for:
Processing and fulfilling orders
Communicating order updates or customer service support
Sending marketing/promotional emails (only if you opt-in)
Analyzing user behavior to improve our website (via tools like Google Analytics, Meta Pixel, Hotjar)
3. Sharing of Information
We may share your information with trusted third parties only when necessary, including:
Payment processors (e.g., Razorpay, Stripe)
Delivery and logistics partners
Marketing and email service providers
Web analytics and tracking tool providers
These third parties are obligated to keep your information secure and confidential.
4. Cookies and Tracking
We use cookies and similar tracking technologies to:
Understand how users interact with our website
Improve performance and user experience
Retarget users with ads across platforms (if marketing is enabled)
You can control cookies through your browser settings.
5. Data Retention
We retain customer data permanently for order records, legal compliance, and customer service purposes. If you wish to delete or update your personal data, please contact us (see Section 8).
6. Children’s Privacy
Namaha Crystals is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
7. Data Security
We use secure technologies and best practices to protect your information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Contact Information
You may request to view, update, or delete your personal information at any time. Please contact us at:
Email: sales@namahacrystals.com
Phone/WhatsApp: +91-73788 73610
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Effective Date” changed accordingly.
By using our website, you agree to this Privacy Policy.
